Based inside Waterford Retirement Village, Kincumber, on the Central Coast of New South Wales, Tukka Time Catering has grown to encompass four business components, Home delivered fresh meals, Waterford Cafe, Function Catering and recently, Jans Gourmet which specialises in home delivered Frozen meals. Please browse through our website and feel free to contact us if we can be of service to you.  

Covid Update - 1st November 2020

To all of our valued Customers

We thank you for your continued business, We are ple​ased to be able to to look after you​​r meal requirements.

Whilst the past few months have been very challenging, we have certainly used this time to assess all aspects of our business and take the opportunity to make changes and improve upon what we already do.

As part of our assessment we have decided to change our fresh meal delivery day to a Friday, as of 13th November. This will enable us more time to focus on the quality aspects of your meals and reduce the ever-present pressure that the administration side of the business creates. We realise this may impact some of our customers with their weekly routines however we are very willing to work with our customers to provide them the most favourable outcome, so if you think that our new delivery day may be a problem please discuss this with us at your earliest convenience. We will be trialling this until Christmas.

Our café will once again re-open on Tuesdays as of 3rd November and will continue to operate in a ‘covid safe’ manner, with a maximum capacity of 24 guests, bookings are essential, especially in the lead up to Christmas. We also encourage guests where possible to download the service NSW app to their smart phone as this makes it easier to sign in with a QR code.

Our café opening hours will be Tuesday, Wednesday and Thursday 10.00 a.m to 11.30a.m. for counter meal purchases / collection and 11.30a.m to 2 p.m. for lunch, we will no longer be opening on Mondays for over the counter meal purchases

As we will commence meal deliveries on Fridays we will no longer be taking telephone calls on Fridays and encourage all customers needing to contact us to either leave a message on our voicemail service (0414721357) or email us at [email protected] This will assist us in expediting your meal deliveries. We do check our voicemail / email at regular frequencies and will respond (if required) at our earliest opportunity.

We thank you all for your continued loyalty and we thank you in anticipation of your co-operation. We look forward to looking after your meal requirements into the future and strongly urge you to contact us if you require further clarification or information.

Regards

Nick & Jan